1. User Eligibility & Account Registration

  • Legal Age: You must be at least 18 years of age (or the legal age for online gambling in your jurisdiction) to use our Services.

  • Single Account Policy: You may only register and operate one (1) account. If duplicate accounts are discovered, we reserve the right to suspend all accounts, void any active wagers, and confiscate winnings.

  • Accuracy of Information: You agree to provide accurate, current, and complete information during registration. It is your responsibility to maintain the security of your login credentials.

2. Identity Verification & KYC (Know Your Customer)

  • Verification Checks: To prevent fraud, money laundering, and underage gambling, we reserve the right to request official documentation (e.g., government-issued ID, utility bills, or proof of payment method) at any time.

  • Account Restrictions: Failure to provide requested verification documents within the specified timeframe may result in account suspension and the withholding of withdrawal requests.

3. Wagering and Payout Rules

  • Finality of Bets: Once a wager is confirmed and accepted by our system, it cannot be changed, cancelled, or altered at the user's request.

  • Live Betting: Live/In-Play betting is subject to a system delay to ensure fair play. If a major event occurs while a bet is pending (e.g., a basket or scoring run, a technical or flagrant foul, an ejection, a serious injury to a key player, or a game suspension or stoppage), we reserve the right to void the wager.

  • Maximum Payouts: We reserve the right to establish and enforce maximum payout limits per user, per sport, or per single bet slip, regardless of the potential payout displayed.

4. Prohibited Activities & Anti-Arbitrage Policy

  • Prohibited Practices: You are strictly forbidden from engaging in:

    • Arbitrage Betting: Placing opposing wagers on the same event across different markets or platforms to guarantee a risk-free profit.

    • Syndicate Betting: Colluding with other users, groups, or entities to bypass personal betting or promotional limits.

    • Automation & Bots: Using artificial intelligence, automated bots, scrapers, or specialized software to analyze odds or place wagers.

  • Penalties for Abuse: If we detect patterns consistent with prohibited activity, we reserve the right to immediately void any involved bets, withhold payouts, forfeit promotional bonuses, and permanently terminate your account.

5. Deposits, Withdrawals, & Financial Terms

  • Source of Funds: Deposits must come from a financial source (credit card, bank account, e-wallet) registered under your legal name. Third-party deposits are strictly prohibited.

  • Anti-Money Laundering Rollover: To comply with financial regulations, all deposited funds must be wagered (rolled over) at least 1x before they can be withdrawn.

  • Processing Fees: While we minimize transaction fees, any applicable processing charges for deposits or withdrawals will be clearly displayed prior to transaction confirmation.

6. System Errors & Palpable Mistakes

  • System Outages: We are not liable for any internet drops, system lag, or technical downtime that prevents a wager from being processed.

  • Palpable Errors: If an obvious mistake occurs on our platform (e.g., inverted odds, incorrect decimals, or a game mistakenly left open after it has finished), we reserve the right to correct the error or void all affected wagers.

7. Limitation of Liability

  • The Services are provided on an "as-is" and "as-available" basis. We are not liable for any financial losses incurred from betting activities. Wagering on sports carries an inherent risk of financial loss.

8. Termination and Account Closure

  • We reserve the right to suspend or permanently close your account at our sole discretion, without prior notice, if you breach these Terms, engage in fraudulent activity, or violate international laws.

  • You may ask us to close your account or to place a self-exclusion on it at any time by contacting us through the Contact page or by opening a support ticket. We will act on the request as soon as reasonably possible.